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Application consultant

  • Supporting clients on their day to day task

  • Contributing articles to the knowledge base 

  • Improving training materials and adding content to the training video collections

  • Documenting support queries into help desk software.

  • Summarizing weekly support issues and discuss on possible software enhancements with RND team.


software developer

  • Maintaining the software.

  • Enhancing software functionality from time to time. 

  • Fixing bugs reported by the support team.

  • Documenting enhancement and bugs fixing list.

  • Discuss with support team on possible software enhancement to increase customer satisfaction.


project manager

  • Leading and managing the project

  • Ensure project is implemented in the defined timeline 

  • Documenting the project status on project management software

  • Update billing based on project completed task to Finance.

  • Ensure project documentations are in checked and complete, getting project sign off from clients.


project implementer

  • Take part in the project implementation task

  • Work with clients to live the project in given timeline

  • In charged of all project documentations.

  • Communicate project plans and tasks with project manager.

  • Discussion with RND team on requested customization.

Appliation Consultant
Softwar Developer
Project Manage
Project Implementer
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